We are very excited to announce that AAMCO University is celebrating one year of educational excellence. In the last year the University has seen 11 new dealer classes graduate, and has had more than 800 trainees enroll and complete over 10,500 courses with the University’s flexible, online program. The purpose for the creation of this university is to provide an environment to educate store owners, managers, and technicians about the ever-changing automobile industry. As the world’s largest chain of transmission specialists and a leader in total car care, it is important to AAMCO to ensure that the employees representing the brand are experts in their field.
“We’re thrilled to be celebrating AAMCO University’s one-year anniversary,” said Rob Rajkowski, chief operating officer of AAMCO Transmission, Inc. “We have received a lot of positive feedback from our franchisees and their employees about the benefits of receiving ongoing training. Not only are our franchisees learning to become more efficient entrepreneurs, their technicians and managers are enhancing their skills and improving customer service for top-down business improvement. Through AAMCO University, we’ve established a world-class training program, which sets us apart in the automotive aftermarket repair industry.”
This year, 2016, AAMCO University will be introducing new training courses focusing on the brand’s new approach of customer experience in their centers. Franchisees and their service managers will participate in training classes which will provide important insights on simplifying process for both the customers and the staff members. Additionally, they will learn new service recommendations to offer to consumers when it comes to their transmission service – a service for which AAMCO is well-known. Another exciting announcement is that this year AAMCO will be launching a comprehensive training program around its new Brake Service packages. This brake training will be a chain-wide initiative and includes both technical and customer experience training modules.
To learn more about franchise or conversion opportunities with AAMCO, contact Eric Simon, director of franchise development, at 866-379-5649 or email@example.com or visit aamcofranchise.com.